Mercy Medical Center Dubuque

About Us

Mercy at a glance

In 1879, the Sisters of Mercy arrived in Dubuque at the request of Bishop John Hennessy to launch a healing ministry now known as Mercy Medical Center.  Today, Mercy–Dubuque is the leading hospital in the tri-states, with the most comprehensive cardiology center in the area and the only level II regional neonatal intensive care unit.  Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, cancer care, retail pharmacies, palliative care, and a wide range of outpatient and community services.  Mercy operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, Mercy was the 134th hospital in the country to be designated a Magnet® hospital, the nation's most prestigious award for nursing excellence.  Also accredited by The Joint Commission, Mercy–Dubuque is a member of Mercy Health Network in Iowa and of Trinity Health of Livonia, Michigan.

Our mission

We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Our vision

A cohesive team providing confident care for the people in the communities we serve, with an unrelenting focus on top performance in quality, safety, and service.

Our values

Reverence - We honor the sacredness and dignity of every person.

Commitment to those who are poor - We stand with and serve those who are poor, especially those most vulnerable.

Justice - We foster the right relationships to promote the common good including the sustainability of the Earth.

Stewardship - We honor our heritage and hold ourselves accountable for the human, financial, and natural resources entrusted to our care.

Integrity - We are faithful to who we say we are.

Awards and recognition 2014

Magnet® Recognition, Third Time
American Nurses Credentialing Center

Top Performer on Key Quality Measures for Heart Attack, Pneumonia and Surgical Care
The Joint Commission

Silver Quality Achievement Award
American Heart/Stroke Association

Bronze Quality Achievement Award
American Heart/Stroke Association

Blue Distinction Center for Hip and Knee Surgery
Wellmark Blue Cross and Blue Shield

Blue Distinction Center for Cardiac Care
Wellmark Blue Cross and Blue Shield

Recognition for Quality Respiratory Care
American Association for Respiratory Care

Reaccreditation for Inpatient Rehabilitation
CARF International

Recertification for Cardiac Rehabilitation Program
American Association of Cardiovascular and Pulmonary Rehabilitation

Fast facts

  • 8,798 inpatients
  • 22,536 outpatients
  • 23,950 emergency department visits
  • 7,516 total surgeries
  • 1,500 cardiac catheterizations
  • 918 births
  • 3,515 attended community education classes, screenings and programs
  • 135 volunteers logging over 17,000 hours
  • $3.1 million in charity care
  • $535,000 in community benefit programs