In the most recently completed fiscal year (FY 2010), Mercy Medical Center provided $5,814,823 in community benefits and uncompensated bad debt for the residents of the tri-state area. That amount included $1,447,111 in charity care (at cost), $564,819 in Medicaid shortfalls, $415,419 in programs for the poor and under-served, $504,432 in programs for the broader community and $2,883,042 in uncompensated bad debt expense. If the unpaid cost of Medicare patients of $8,341,747 is included, the total uncompensated care totaled $14,156,570.

Mercy is a not-for-profit hospital, which means that the money earned from providing patient care is reinvested back into the community by providing new technology, upgrading facilities, and making sure that care is provided to all patients, regardless of their ability to pay. Mercy works to improve the health of the community by providing a range of services including programs to manage persons with chronic diseases, health education and disease prevention initiatives, outreach services for the elderly, and care for persons who are poor or uninsured.