Our Nursing Vision states, "...We embrace continuous innovation, development, inclusiveness, leadership and teamwork in achieving desired outcomes in all dimensions of performance." At Mercy, our ultimate goal is to meet or exceed targeted outcomes, and while this work is never done, we are proud of our accomplishments.

Inpatient Satisfaction
Information is drawn from HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), a behavior-based measurement of patient's experiences and provider behaviors.

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Nursing Sensitive Quality Indicator: Pressure Ulcer Prevalence
Mercy Medical Center - Dubuque & Dyersville continue to outperform the NDNQI database in the area of pressure ulcer prevention as outlined in Table 3.

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Percent Nursing Care Hours per Patient Each Day

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Dissemination of Evidence-Based Project Work

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Getting to Green
Mercy Nursing has led the charge in the hospital's excellent performance in meeting top-quartile and top-decile targets on core indicators of quality. Nursing chairs and has broad participation on the Getting to Green Committee, which is charged with ensuring that core quality measures are at the highest level of achievement in areas including acute myocardial infarction (AMI), congestive heart failure (CHF), pneumonia, surgery care, patient safety, patient satisfaction and obstetrics. The Getting to Green Committee specifically focuses on performance on the indicators, and our results are among the best in Trinity Health.

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Physician Satisfaction with Nursing
The relationship between physicians and nurses is excellent at Mercy. Physicians rate both the quality of nursing and the number of nurses in the top deciles of a national database.

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