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Emergency Services

Photo of Emergency Room personnel Mercy’s ER is listed by the American Academy of Emergency Medicine as one of only 6 hospitals in the state of Iowa and the only one in the Dubuque area to have at least one board certified ER physician available 24 hours a day. (See www.911emergency.org for more information.)
To qualify, a doctor must not only pass rigorous written and oral exams, but also complete a residency program in emergency medicine. Board certification means that our physicians know how to keep people alive in that first critical hour, to figure out what is wrong, get to the bottom of the problem, and not just pass the patient on to another doctor.

As the leading trauma center in the Tri-State area, Mercy’s Emergency Department along with all seven board certified ER doctors, has long been recognized for its excellence of care in times of serious injury as well as non-urgent conditions.

Facts about Mercy Medical Center's
Emergency Department:

  • Staffed by board-certified physicians in Emergency Medicine.
  • Level II Trauma Center designated by the State of Illinois.
  • Nursing staff holds credentials in advanced training as Certified Trauma Nurse Specialists, Basic Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support and Trauma Nurse Care Curriculum.
  • Responds to more than 2,000 cardiac cases annually.
  • Supports 50 ambulance service providers with medical direction and continuing education within the Tri-state region.
  • Designated by the State of Illinois as a Level II Trauma Center and a Pediatric Emergency Department.
  • Provides helicopter services for in- and outbound patients of Mercy Medical Center.
  • Provides medical direction, leadership and education to Illinois Emergency Services as a designated Resource Hospital by the Illinois Department of Public Health.
  • Participates in and conducts a variety of injury prevention programs, including child passenger safety, boating safety and "Trauma Nurses Talk Tough" programs to area high school students.

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