Stewardship of Resources

Responsible management of resources is a necessary component of the nursing professional practice model in order that Mercy Medical Center can remain financially strong and capable of supporting progressive practice and a thriving practice environment.

  • Transparency of financial information is a key component of the organization's financial management strategy.
    Regular updates regarding financial performance are provided to employees, and managers have ready access to
    on-line reports to stay abreast of the financial condition of their services/department and the organization as a whole.

  • The Chief Nursing Officer (CNO) is a member of Mercy's senior leadership team, and advocates for resources to support excellent nursing care with an organization-wide perspective. The CNO champions funding for innovative and progressive initiatives to establish and sustain a Magnet environment and positive patient outcomes This includes accessing new technology, clinical and professional development opportunities, optimal staffing ratios and systems, quality facilities and equipment, and evidence-based improvement.

  • Staffing is a challenging aspect of hospital resource management because of the unpredictable fluctuations in patient census. Mercy has a comprehensive and systematic staffing program designed to meet patient needs in an inclusive manner. Staffing is decentralized and conducted on a shift-by-shift basis. Nurses have the flexibility to increase and reduce staffing levels as necessary to most effectively meet patient needs.

  • Flexible staffing and scheduling options, which enhance quality of life for nurses and other clinicians, are highly valued
    and include modalities such as self-scheduling, weekend-only hours, and a combination of 8 and 12 hour shifts.

  • Mercy leadership promotes responsible spending, and encourages staff members to ask for what they need. It is recognized that spending resources may ultimately save resources or generate a positive return on the investment. Consistent with this belief, Mercy invests in the long view, creating and maintaining a thriving nursing practice environment to minimize staff turnover and retain the best nurses to ensure the highest quality of care.